Welcome to Correlated Labs! And to our Privacy Policy! This document exists to protect both you and us. They govern your access and use of Correlated Labs software. By using our services, you agree to our Terms of Service agreement, so please read them carefully.
Last updated: 01/29/2021
Correlated Labs Inc. ("us", "we", or "our") operates the getcorrelated.com website (the "Service"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at getcorrelated.com.
1. What Personal Data Does Correlated Labs Collect on the Platform?
Customer Communications
Customers may subscribe to Correlated Labs’s newsletters or other offers by opting-in on the Platform and providing their name, company name and job title (as applicable), email address, and phone number. Users can opt-out of marketing communications through the unsubscribe link in emails received.
Account Information
In subscribing to its Services, Correlated Labs requires its Customer to provide account-based information, including Customer name, address, phone number, email and payment processing information. This information is necessary to facilitate account services and subscription and related purchases through the Platform. Account information may also be used to (i) provide information regarding our Services; (ii) communicate material changes to our Terms of Service and Privacy Policy; and/or (iii) help us maintain and improve Services offered.
Log-File Information
Log file information is automatically reported by your browser each time you access a web page. Server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. Log-File data will be used for debugging purposes and to improve our products and services.
Cookies
Correlated Labs’ site uses cookies to provide users with a better browsing experience. In addition, by accepting Correlated Labs’ Privacy Policy upon purchase of the Services, you are consenting to Correlated Labs’ use of cookies in connection with the Services itself. Correlated Labs utilizes cookie technology to gather information on Internet use in order to serve you more effectively. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and transferred to your device. You can set your browser to remove or reject cookies; however some Platform features or Services may not work properly without cookies.
How You Can Control Advertising Cookies
Correlated Labs may utilize various services that place relevant and targeted ads on its Platform, such as Google. For Google-based services, you can use Ads Settings to manage the Google ads you see and opt out of Ads Personalization. Even if you opt out of Ads Personalization, you may still see ads based on factors such as your general location derived from your IP address, your browser type, and your search terms. You can also manage cookies for any online advertising service via the consumer choice tools created under self-regulation programs, such as the US-based aboutads.info choices page or the European Union (“EU”)-based Your Online Choices.
2. Is Personal Data Collected by or Disclosed to Third Parties?
Correlated Labs does not sell Personal Data collected through your use of the Platform with any third party. Information is collected to facilitate the Services offered or for internal analysis relating to product improvements. Personal Data collected is shared with the following third parties to facilitate provision of the Services on the Platform as follows:
Authentication
Correlated Labs utilizes Google authentication services to facilitate secure access to the Services. Google authentication requires a user to input email, password and any additional required method of verification, such as a one-time temporary password for two-factor authentication. Users should review the Google’s Privacy Policy for more information on their data collection and use practices.
Email Notifications
Correlated Labs utilizes Customer.io to create and deliver user notifications from the Platform. Correlated Labs shares its customer contact information, such as name and email address, to process that data Users should review Customer.io’s Privacy Policy for more information on their data collection and processing practices.
Notifications
Correlated Labs utilizes Intercom and Slack to facilitate customer notifications. Users should review Intercom’s Privacy Policy and Slack’s Privacy Policy for more information on their data collection and use practices.
Customer Relationships Management
Correlated Labs utilizes services provided by Salesforce, Inc. to manage its customer relationships and the information and data associated with those customers. Account information, including personal information such as customer’s account name, email, phone, mailing address, etc. with Salesforce.com. Data is collected and utilized by Salesforce in accordance with the Salesforce.com Privacy Policy.
Servers
Correlated Labs hosts customer and services data through Google Cloud Platform. Customers should view the Google Privacy Policy for more information about their data collection and privacy policies.
Website Analytics
Correlated Labs utilizes Google Analytics to access anonymized and/or pseudo anonymized data to help us understand website traffic. Google Analytics provides a report to us with website trends without identifying the Personal Data of individual users. Website visits are tracked using Google Analytics in accordance with the Google’s Privacy Policy. However, if you decide to withdraw your consent to such data collection, you may opt-out by installing the Google Analytics Opt-out Browser Add-on.
Product Usage Data
Correlated Labs utilizes Segment to track product usage data to help us understand how users engage with our Platform, so that we can review and improve our Services. Customers should view the Segment Privacy Policy for more information about their data collection and privacy policies.
Payment Processing Information
Correlated Labs does not itself store debit or credit card information on its servers. Correlated Labs utilizes a third party payment processor, Stripe, to manage and process payments in order to guarantee the security of your information. Customers should review Stripe’s Privacy Policy for more information on their data collection practices.
Other Potential Third-Party Disclosures
Personal Data may also be disclosed to third parties (1) as required by law, such as to comply with a subpoena, or similar legal process; (2) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, or (3) if Correlated Labs is involved in a merger, acquisition, or sale of all or a portion of its assets.
We will use commercially reasonable efforts to notify users about law enforcement or court ordered requests for Personal Data unless otherwise prohibited by law.
3. How Does Correlated Labs Comply with the Children’s Online Privacy Protection Act and GDPR Regulations Relating to Children?
Only persons age 18 or older are authorized to create a Correlated Labs account. We do not knowingly collect Personal Data from anyone under the age of 18. If a parent or guardian becomes aware that his or her child (a) under the age of 16 in applicable EU Member Countries, or (b) under the age of 13 in the U.S. and applicable EU Member Countries, has provided us with Personal Data without their consent, he or she should contact Correlated Labs at . We will delete such Personal Data from our files within a commercially reasonable time, but no later than required under the applicable law relating the child’s country of residence.
4. How Long Does Correlated Labs Retain Personal Data Collected?
Unless erasure is otherwise requested by a Customer, Correlated Labs will retain Personal Data as long as it is necessary to provide the Services. When a user’s account is terminated or expires, Personal Data collected through the Platform will be deleted in accordance with applicable law.
5. How Can I Review, Transfer, Restrict the Use of or Request Erasure of Personal Data?
IF YOU WOULD LIKE TO:
• Access, review, restrict processing of, or otherwise request erasure of your Personal Data;
• Obtain the identity of the source of any Personal Data collected;
• Request correction of any errors contained within your Personal Data;
• Request Correlated Labs transfer your Personal Data to another service provider;
• Object to the manner in which your Personal Data is processed;
• Lodge a complaint with a supervisory authority; or
• Withdraw consent to the collection of your Personal Data
PLEASE EMAIL CORRELATED LABS AT support@getcorrelated.com. WE WILL RESPOND AS REQUIRED UNDER APPLICABLE LAW.
In addition, California law permits California-resident Customers to request and obtain from Correlated Labs once a year, free of charge, certain information about their Personally Identifiable Information (as defined by California law) disclosed to third parties for direct marketing purposes in the preceding calendar year (if any). If applicable, this information would include a list of the categories of PII that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. All of our Customers, regardless of their U.S. residency or country of domicile shall have the right to request and obtain a copy of such information in accordance with applicable law.
Correlated Labs shall provide a copy of requested Personal Data in a structured, commonly used and machine-readable format. Customers shall have the right to transmit such Personal Data to another service provider without restriction in accordance with applicable law.
6. What is Correlated Labs’ Security Policy?
We have implemented reasonable administrative, technical and physical security measures to protect your personal information against unauthorized access, destruction or alteration.
All data is securely encrypted utilizing AES-256-bit encryption. Correlated Labs utilizes only PCI-DSS compliant third party payment processors to ensure the security of your personal information. Users should review Stripe’s Security Policy for more information on their security practices.
7. How Does Correlated Labs Respond to “Do Not Track” Signals?
We have implemented reasonable administrative, technical and physical security measures to protect your personal information against unauthorized access, destruction or alteration.
All data is securely encrypted utilizing AES-256-bit encryption. Correlated Labs utilizes only PCI-DSS compliant third party payment processors to ensure the security of your personal information. Users should review Stripe’s Security Policy for more information on their security practices.
8. How Will I Be Notified of Changes to Your Privacy Policy?
This Privacy Policy was effective as of January 29th 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If Correlated Labs makes material changes to its Privacy Policy, it will notify you by: (i) changing the Effective Date at the top of the Privacy Policy, (ii) sending an email to all active account holders, and (iii) adding a statement to the Platform. Express consent will be obtained for any material changes in Correlated Labs’s collection and use practices.
9. Additional Questions?
If you have any additional questions about our practices, please contact Correlated Labs as follows:
By Mail:
Correlated Labs Inc.
444 12th Street
Brooklyn, NY
Attention: Correlated Labs Privacy Department
By Email: support@getcorrelated.com