Product News

Correlated Labs is SOC 2 Compliant

Tim Geisenheimer
Tim Geisenheimer

Correlated is SOC 2 Type 1 Compliant!

We’re pleased to announce that Correlated is now SOC 2 Type 1 compliant as determined by an audit completed by an accredited auditing firm. We are excited to continue to serve our customers and partners following this successful audit!


What is SOC 2?

SOC 2 was developed by the American Institute of CPAs (AICPA) and it defines criteria for managing customer data based on five “trust service principles”—security, availability, processing integrity, confidentiality and privacy. It is the gold standard for determining security compliance for SaaS applications that handle customer data.


Why did Correlated undergo SOC 2 compliance?

Correlated helps sales and customer success teams at SaaS companies take action off of signals generated by their users and customers through product usage. Since a core part of our value proposition is processing our customers’ customer data, we make sure that we are adhering to the highest standards of security and privacy in our products, services and internal policies.


What are the requirements for SOC 2 compliance?

To pass SOC 2 Type 1 certification, we had to put into place security policies and practices that all Correlated employees follow. We also had to demonstrate that our internal systems and infrastructure was properly secured and monitored against internal and external threats. Finally we make sure that all employees receive security training and new employees undergo background checks.


We were audited by an independent auditor that submitted a report detailing their review of our security policies and practices. If you’d like a copy of the report, please let us know.


What does Correlated's SOC 2 compliance certification mean for you?

By undergoing SOC 2 compliance, any customer or partner that works with Correlated can be confident that we are taking security and privacy very seriously. We follow the same general policies, guidelines and best practices that large companies like Snowflake or Salesforce have put in place.


Where are we going from here?

The next step is for us to achieve SOC 2 Type 2 compliance. This additional step will take six months of continuous monitoring from our auditor to ensure that the practices and policies we have in place are being adhered to. We intend to annually renew our certification by independent audit so you can be confident that we hold security and privacy as a top priority.

About Correlated

Correlated helps sales and customer success teams at leading SaaS and PLG companies uncover incremental revenue using signals from your product data. We sit in between your product data and CRM to enable sales and CS teams to convert, expand and retain more customers. For more information, schedule a demo!